A Lottery Licence Management Platform for the Town of Halton Hills
Replacing manual licence tracking with a system that cuts verification time, flags overdue submissions, and makes AGCO reporting easy.
The challenge
Issuing and overseeing lottery licences is detailed, deadline-driven work. The Town of Halton Hills tracked applications, eligibility checks, and reporting obligations across manual processes and spreadsheets — which made verification slow, let overdue submissions slip through unnoticed, and turned the reporting required by the Alcohol and Gaming Commission of Ontario (AGCO) into a tedious manual roll-up.
The solution
Krios worked alongside Town staff to map how licences actually move through their office, then built a purpose-built lottery licence management platform around that workflow — not a generic template.
- Faster verification — applicant and eligibility details in one place, cutting the time it takes to review and approve a licence.
- Overdue-submission reminders — automated flags for licences and returns that are past due, so nothing slips through.
- One-click AGCO reporting — the data staff already capture becomes the reporting the AGCO requires, with no re-keying.
The results
Related services
- Custom software development — purpose-built platforms for public-sector and business workflows.
- IT consultancy & tech audit — spot the manual, spreadsheet-bound processes worth replacing first.
Modernizing a public-sector workflow?
Book a free consultation to see how we replace paper and spreadsheets with tools staff actually use.